Performance Improvement and Change

As a designer, line manager, human resources professional and company director, Russell has managed:

  • Significant performance improvement initiatives
  • Businesses and business units
  • Restructures and re-focuses
  • Mergers and acquisitions
  • Introduction of new technologies, services & products
  • Business start ups and close downs
  • Other change/improvement initiatives

We will also help you identify the causes of problems and plan your ways forward.

I am a specialist at “triage”, the early diagnosis and prioritising of issues. I am able to facilitate strategic, operational and project planning. I will also manage or support implementation.

Leadership and Governance

Recently we have designed and facilitated leadership and management development for NZ and overseas central and local government, international corporates, the non profit sector and local organisations.

Leaders: Would you like your board members, executive team members and managers to become great leaders? Those making the leap into leadership say they benefit from targeted coaching as well as more formal programmes.
We will work with leaders to improve their effectiveness. We have provided one on one leadership coaching, governance workshops and leadership programmes for a variety of individuals and organisations.

Human Resources, Learning, Development and Workplace

We are passionate about creating working environments in which people perform, develop and learn.

My experience in learning and training includes that of Telecom’s national customer service Training Manager. I was responsible for designing and managing delivery of customer sales/service courses to over 1500 CSRs. Later as Telecom’s National Training Manager I was responsible for all training initiatives in the company including technical, management, quality, customer service and overseas assignments.

We are expert at integrating HR services with other workplace factors such as property, IT, process improvement and business as usual requirements.

Telco Asset Management Limited (Telco) is a strategic partner specialising in Workplace planning, design, build, management and technology for the physical environment.

For more on Telco visit their web site